Written in November 2024. Checked for changes in the law in November 2026. This is general information, not legal advice.
In the UK, workplace harassment and discrimination are clearly defined under the Equality Act 2010. Understanding these definitions and their real-world applications helps employers identify and address issues effectively. Below, we explore what constitutes harassment and discrimination in the workplace, supported by practical examples.
Workplace Harassment Defined
Harassment is any unwanted conduct related to a protected characteristic that violates a person’s dignity or creates an intimidating, hostile, degrading, humiliating, or offensive environment. The conduct doesn’t have to be intentional—what matters is the impact it has on the victim.
Protected characteristics under the Equality Act 2010 include the following (although the harassment provisions do not cover marriage and civil partnership or pregnancy and maternity):
- Age
- Disability
- Gender reassignment
- Marriage and civil partnership
- Pregnancy and maternity
- Race
- Religion or belief
- Sex
- Sexual orientation
Examples of Workplace Harassment
Harassment can take many forms, including verbal, non-verbal, and physical behavior. Here are a few examples:
- Verbal: Making offensive jokes or comments about someone’s race, gender, or religion.
- Non-verbal: Displaying inappropriate or offensive images in the workplace.
- Physical: Unwelcome physical contact, such as touching or brushing against someone unnecessarily.
- Online: Sending harassing or threatening messages through email or workplace chat systems.
Example: An employee consistently makes age-related jokes about an older colleague. The colleague feels humiliated and files a complaint. This behavior qualifies as harassment under the Equality Act 2010.
Workplace Discrimination Defined
Discrimination occurs when someone is treated unfairly because of a protected characteristic. It can be direct or indirect:
- Direct Discrimination: Treating someone less favorably because of their protected characteristic.
- Indirect Discrimination: Applying a policy or practice that, while seemingly neutral, disproportionately disadvantages individuals with a protected characteristic.
Examples of Workplace Discrimination
Discrimination can occur in various scenarios, from recruitment to promotion and even dismissal. Below are some examples:
- Direct Discrimination: Rejecting a qualified job applicant because they are pregnant.
- Indirect Discrimination: Requiring all employees to work weekends, which may disadvantage those who observe religious practices on those days.
Example: A company requires employees to work late evenings. This may indirectly discriminate against women, who are more likely to have primary childcare responsibilities, unless the requirement can be objectively justified.
The Role of Intent and Perception
In harassment cases, intent is not required. Tribunals consider how the behavior is perceived by the victim, the other circumstances, and whether it is reasonable for the conduct to have that effect. Even if the offender claims their actions were “just a joke,” it can still be harassment if it causes distress.
Similarly, for discrimination, whether the unfair treatment was deliberate or unintentional doesn’t change the legal consequences. Employers must ensure that policies and practices do not inadvertently disadvantage certain groups.
Legal Protections and Employer Responsibilities
The Equality Act 2010 provides strong legal protections against workplace harassment and discrimination. Employers have a legal duty to prevent these behaviors and take swift action when they occur. Failure to do so can lead to tribunal claims and significant financial and reputational costs.
Employers are encouraged to:
- Develop clear anti-harassment and anti-discrimination policies.
- Provide regular training to employees and managers.
- Encourage open communication and a culture of respect.
- Investigate complaints thoroughly and take appropriate action.
Conclusion
Understanding the definitions and examples of workplace harassment and discrimination is crucial for creating a fair and inclusive work environment. By recognizing the behaviors that fall under these categories and addressing them proactively, employers can protect their employees and their business from legal risks.